Do It On Thursday™    

Experiment with:
Using anger as a source of information and innovation.

When it comes to anger in the workplace your first inclination as a leader may be to invoke a zero tolerance policy or ignore it, but if you stifle it or just let it go you lose something very valuable: Information. How can leaders help people express frustration and anger while still keeping a work environment that is safe and welcoming? How can they channel this volatile emotion to bring creative ideas to the table, birth new solutions, and drive innovation?

TOMORROW:

In the stages immediately following an outburst or a display of irritation or offense, see if you can identify when it's appropriate to approach or stay away. Find the courage to say something like: "What would have to be different in order for you to feel ok with this?" or "What could the team or I do to address this?" Use open ended questions like these to brainstorm solutions.






Rage As A Virtue: How Anger Drives Innovation

April 4, 2012

Anger has a pretty bad reputation, particularly in the workplace. A raised voice, the tone of an email, and outright yelling all signal somebody’s upset. Your first inclination as a leader may be to invoke a zero tolerance policy or ignore it, but if you stifle it or just let it go you lose something very valuable: information. What can leaders do to help people express frustration and anger while still keeping a work environment that is safe and welcoming? And how can they build on this volatile emotion to bring creative ideas to the table, birth new solutions to do things differently, and drive innovation? In Part 2 of this two-part series on rage in the workplace, leadership and EQ expert Esther Orioli dives in to what anger tells us, how to handle it in the moment, and ways to put it to good use.

 

 

 

 

Your Host
Esther Orioli
Esther Orioli
Esther Orioli is an author, consultant, and President and CEO of Essi Systems, an international management consulting company that develops measurable, sustainable leadership solutions for organizations of all sizes and industries. Esther is a recognized authority in leadership development, emotional intelligence, stress, resiliency and behavior change. She is the author of EQ Map®, StressMap®, Resiliency Map® and the creator of the 21 Day Club® habit creation eTools.